Privacy policy

In accordance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the identifying details of the website owner (www.osasuna.es) are as follows:

CLUB ATLÉTICO OSASUNA

Data Controller: Club Atlético Osasuna
CIF: G31080179
Address: Calle Sadar s/n 31006 Pamplona (Navarra)
Telephone: 98152636
Mail: lopd@osasuna.es
Purpose and Nature of the Data Processing
Depending on the form completed by the User, personal data may be processed for the following purposes:
Contractual Purposes: To facilitate the management and delivery of agreed services, maintain the commercial relationship, and manage any subsequent contracted services.
Purposes Based on the Data Subject’s Consent: For marketing purposes, including the sending of newsletters and technical communications related to our activities.
Purposes Based on Legal Obligations: In relation to legal obligations applicable to the Data Controller concerning sports management and human resources administration.
Purposes Based on Public Interest: Specifically in relation to the processing of images for security purposes via surveillance systems, applying the purpose limitation and data minimization principles as provided in Article 5 of the GDPR.
Purposes Based on Legitimate Interest: Pursuant to Article 19 of Organic Law 3/2018 (LOPDGDD) and Article 6(1)(f) of the GDPR, regarding the contact details, roles, or job positions of individuals providing services on behalf of a legal entity, solely in connection with data necessary for their identification and for maintaining any kind of professional relationship with said legal entity.
All information provided by the User must be accurate and truthful. The User guarantees the authenticity of all data submitted through the relevant form. The User shall be solely responsible for any false or inaccurate statements made and for any damages caused to CLUB ATLÉTICO OSASUNA or third parties as a result of the information provided.

Recipients and International data transfers
We inform Users that the processing of data collected through this website does not involve international data transfers. Moreover, no data disclosures to third parties are envisaged in relation to the information collected.

Legal basis for data processing
The lawful basis for processing personal data is the User’s explicit consent, expressed by checking the appropriate acceptance box prior to submitting any form. The User has the right to withdraw consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.

Data retention  
Contact Form: Data collected via the contact form will be retained for the period necessary to respond to the User’s request for information. Once the request is addressed, the data will be deleted unless the nature of the request requires further retention. In such cases, the User will be informed about the specific purpose, retention period, and recipients of the data.

Exercise of rights
The User has the right to: Access their personal data. Request the rectification of inaccurate data. Request the erasure of their data when it is no longer necessary for the purposes for which it was collected. Request the restriction of processing, in which case CLUB ATLÉTICO OSASUNA will retain the data only for the exercise or defense of legal claims. Object to data processing based on reasons related to their particular situation. In such cases, CLUB ATLÉTICO OSASUNA will cease processing the data unless legitimate grounds prevail or in the event of legal claims. Exercise the right to data portability, allowing the User’s data to be transferred to another controller as specified by the User. To exercise these rights, Users may send an email to lopd@osasuna.es, or a written request to:
Calle Sadar s/n, 31006 Pamplona (Navarra).

If a User believes that their rights under data protection regulations have been violated by CLUB ATLÉTICO OSASUNA, especially when they have not received a satisfactory response, they may lodge a complaint with the relevant Data Protection Authority. Additionally, Users may contact our Data Protection Officer at the following email address: lopd@osasuna.es.

INFORMATION SECURITY
CLUB ATLÉTICO OSASUNA applies state-of-the-art technologies to safeguard Users’ personal data. Our website is hosted on secure servers protected against common cyber threats. However, it is important to remember that no system is completely invulnerable, and users are encouraged to take reasonable measures to protect their data.

We have implemented appropriate technical and organizational measures to ensure the security of personal data and to prevent its alteration, loss, unauthorized access, or processing, taking into account the nature of the data and the risks to which it may be exposed.

AMENDMENTS TO THE PRIVACY POLICY
CLUB ATLÉTICO OSASUNA reserves the right to amend this Privacy Policy to comply with legal or jurisprudential developments, or with industry practices. In such cases, the changes will be announced on this page in advance of their application.

RADIO OSASUNA APP

Radio Connection
When connecting to our radio stream, the IP address is transmitted to our radio service provider to monitor listening trends and to generate royalty reports for licensing bodies. Once received, the IP is anonymized, deleted, and rendered untraceable immediately. These data are never sold or shared with third parties.

iOS Applications
The RADIO OSASUNA iOS app does not collect any user data upon installation or use.

Android Applications
The Android version does not collect personal data during use. To enable audio control when using the phone app, it monitors the phone state (idle, call in progress, call ended) — if applicable to your device. At no point does the app listen to conversations or access phone numbers or contact data.

The Android app also requires access to local storage, solely to save configuration settings and enable faster launch times.

Last update: August 2025